Last Updated: July 1, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the websites, web applications, and mobile applications (collectively, the “Platform”) operated by Go-Liberty Pty Ltd and its affiliated entities (“Go-Liberty,” “we,” “our,” or “us”). These Terms apply to all users, including schools, boarding institutions, clubs, and authorised representatives (“you,” “your,” or “User”).
By accessing or using the Platform, you confirm that you have the legal authority to enter into this agreement on behalf of yourself or the institution you represent. If you are entering into these Terms on behalf of an institution, you warrant that you have the necessary authorisation to bind that institution. You must be of legal age under applicable law to use this Platform unless authorised by a parent, guardian, or an institutional administrator.
The Platform provides administrative, communication, and data management services tailored for educational institutions and related entities. These services may include student monitoring, attendance tracking, reporting tools, support ticketing, and communication features.
By using the Platform, you agree to comply with and be bound by these Terms, as well as any applicable policies referenced herein, including the Go-Liberty Privacy Policy. If you do not agree with these Terms, you must not access or use the Platform.
Go-Liberty reserves the right to revise these Terms at any time. Updates will be posted on the Platform with the effective date indicated. Continued use of the Platform after the posting of updates constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of your rights and obligations.
For the purposes of these Terms, the following terms shall have the meanings set forth below:
The Platform is designed to be used by a variety of institutions—including schools, boarding institutions, clubs, and camps—as well as their authorised personnel, students, and other relevant users. Accordingly, the Platform supports multiple account types with different access levels and permissions.
To begin using the Platform, an authorised representative of an Institution must first register and create a Main Institutional Account. This account serves as the administrative hub through which the Institution can:
Each User account, whether created by the Institution or self-registered with permission, operates within the scope of the Institution’s control and must comply with these Terms.
By registering or using an account, you confirm that:
The Institution is responsible for managing the access rights of its users and ensuring that only properly authorised individuals are granted access to personal or sensitive data on the Platform. Go-Liberty is not liable for any misuse or unauthorised access resulting from an Institution’s failure to maintain proper account management protocols.
If you suspect unauthorised access or account compromise, please notify policy@go-liberty.com immediately.
4.1. General
Go-Liberty grants each authorised User a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform solely for the legitimate and authorised purposes related to the Institution’s educational, administrative, or organisational activities, in accordance with these Terms.
Users agree to use the Platform in good faith and only in a lawful, authorised, and responsible manner. Specifically, you agree not to:
Institutions are responsible for ensuring that all individuals authorised to use the Platform under their account (e.g., staff, students, contractors) comply with these Terms. Institutions must immediately disable access and notify Go-Liberty if they become aware of any unauthorised access, breach, or misuse.
Go-Liberty reserves the right to monitor usage, investigate suspected violations, and take appropriate action, which may include suspension or termination of access and reporting to relevant authorities.
If you are unsure whether a particular use is permitted, please contact policy@go-liberty.com for clarification.
he Go-Liberty Platform supports a flexible multi-user structure to accommodate various roles and responsibilities within an Institution. The core of this structure is the Institutional Account, which serves as the primary account created by an authorised representative of the Institution. This account acts as the administrative gateway for managing the Platform’s usage within the Institution.
4.2 Institutional Account
The Institutional Account holder is responsible for:
The Institution has the authority to create and manage sub-accounts, including:
4.3 User Responsibilities
Each User, whether an Institutional administrator, staff member, student, or guardian, agrees to:
Go-Liberty does not oversee or control the internal structure or relationships within an Institution. The Institution assumes full responsibility for the configuration, supervision, and compliance of all users under its Institutional Account.
All Users of the Platform, including but not limited to institutional administrators, staff, students, and guardians, must adhere to the following obligations and conduct standards when accessing or using the Platform:
5.1 General Responsibilities
Users must:
5.2 Prohibited Conduct
Users may not, under any circumstances:
5.3 Institutional Responsibility
Institutions are fully responsible for ensuring that all Users operating under their Institutional Account:
Go-Liberty reserves the right to suspend or terminate access for any User found to be in breach of these obligations, and may report unlawful activity to the appropriate authorities.
All intellectual property rights in and to the Platform and its underlying technology, content, and design—including but not limited to software code, text, graphics, images, logos, interfaces, databases, and documentation—are and shall remain the exclusive property of Go-Liberty Pty Ltd and/or its affiliated entities or licensors. These rights are protected under applicable copyright, trademark, and other intellectual property laws in Australia and internationally.
6.1 Platform Ownership and License
Subject to your compliance with these Terms, Go-Liberty grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for the purposes of using the Services in connection with your Institution’s educational, organisational, or administrative needs. No ownership rights are transferred to you under this license.
You may not:
6.2 User Content
You retain all intellectual property rights to the data and content that you, your staff, or students upload or input into the Platform (“User Content”). By uploading or submitting User Content, you grant Go-Liberty a worldwide, non-exclusive, royalty-free license to use, host, store, process, and transmit such content solely for the purpose of providing and improving the Services.
You represent and warrant that you have all necessary rights, licenses, and permissions to submit the User Content and that it does not violate any third-party rights or applicable law.
6.3 Feedback
If you or any User provides feedback, suggestions, or ideas about the Platform (“Feedback”), Go-Liberty may freely use such Feedback without restriction or obligation. You acknowledge that any such Feedback is given voluntarily and does not create any confidentiality or compensation obligation on the part of Go-Liberty.
If you believe any content on the Platform infringes your intellectual property rights, please contact policy@go-liberty.com with details of the alleged infringement.
Go-Liberty is committed to ensuring the protection, confidentiality, and responsible handling of all personal data processed through the Platform. Our practices are aligned with relevant data protection laws, including the General Data Protection Regulation (GDPR), Australian Privacy Act 1988, and other applicable international privacy regulations.
In most cases, Go-Liberty acts as a Data Processor on behalf of Institutions (who are the Data Controllers). This means we process personal data solely based on the Institution’s documented instructions and only to deliver the contracted services.
Go-Liberty may act as a Data Controller with respect to data collected via our public website (e.g., usage analytics, contact form submissions, marketing consents). In such cases, we determine the purposes and means of processing that data, and our Privacy Policy governs that processing.
Further details about our data handling practices are outlined in our publicly available Privacy Policy.
Access to certain features of the Platform may require payment of subscription fees. Fees are determined based on the selected service package, number of users, custom features, or other factors agreed upon during the onboarding or renewal process.
Unless otherwise agreed in writing, all fees are:
Institutions are responsible for providing valid and updated billing information. Failure to process payment may result in suspension or termination of access to the Platform.
Subscriptions may renew automatically unless otherwise specified in the order or agreement. We will provide reasonable notice before any changes to pricing or billing frequency take effect. Institutions may adjust user counts or service levels during the renewal cycle subject to updated pricing.
Unless required by law or expressly stated otherwise, all payments are non-refundable. No refunds or credits will be issued for partial use, downgrades, or unused periods.
If you believe you were charged in error, please contact policy@go-liberty.com within 14 days of the invoice date. Overdue balances may incur late fees or interest, and Go-Liberty reserves the right to suspend access until outstanding amounts are paid in full.
Go-Liberty may use third-party payment providers to process transactions. You may be subject to the terms and conditions of those providers. Go-Liberty is not responsible for any errors, delays, or issues caused by such third parties.
9.1 Termination by Institution
An Institution may terminate its account at any time by providing written notice to Go-Liberty at policy@go-liberty.com. Upon termination, all associated Sub-accounts will be deactivated, and access to the Platform and Services will cease. Termination does not relieve the Institution of any outstanding payment obligations.
9.2 Termination or Suspension by Go-Liberty
Go-Liberty may suspend or terminate your access to the Platform, with or without notice, if:
We will make reasonable efforts to notify you of the reason for suspension or termination unless prohibited by law or where doing so may compromise ongoing investigations or security.
9.3 Effect of Termination
Upon termination:
9.4 Data Portability & Export
Institutions may request a copy of their data within thirty (30) days of account termination. After this period, Go-Liberty may delete or anonymise the data unless retention is required for legal, regulatory, or dispute resolution purposes.
9.5 Survival
Any provisions that by their nature should survive termination (e.g., confidentiality, intellectual property, limitation of liability, indemnification) shall remain in effect even after termination.
The Platform may include integrations or connections with third-party services, websites, or tools to support certain functionalities (e.g., payment processors, communication platforms, analytics providers, or hosting services). Go-Liberty does not own or control these third-party services and is not responsible for their content, policies, or practices.
Your use of third-party services is subject to the separate terms and privacy policies of those third parties. We encourage you to review such terms before interacting with any third-party features or tools.
The Platform may contain links to external websites or resources that are not operated or controlled by Go-Liberty. These links are provided for your convenience only. Go-Liberty makes no warranties or representations regarding the accuracy, content, or practices of third-party websites, and your access to such websites is entirely at your own risk.
Go-Liberty does not endorse, sponsor, or assume responsibility for any third-party content, products, services, or practices. The inclusion of a link or integration on the Platform does not imply endorsement or association.
Go-Liberty shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of or reliance on any third-party services or linked websites, or any dealings you may have with third-party providers. Your interactions with any third-party providers are solely between you and the applicable third party.
The Platform and all related services are provided on an “as is” and “as available” basis. Go-Liberty does not guarantee that the Platform will be error-free, uninterrupted, secure, or free of viruses or other harmful components. You use the Platform at your own discretion and risk.
To the maximum extent permitted by applicable law, Go-Liberty disclaims all express, implied, or statutory warranties, including without limitation any warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. We do not warrant that any content or information provided via the Platform is complete, accurate, or current.
Go-Liberty makes no representations or warranties regarding third-party content, services, or integrations available through or linked from the Platform. The availability of such third-party offerings does not imply endorsement or responsibility.
Institutions are solely responsible for verifying that the Platform is appropriate for their use case, that their own users are trained to use the system properly, and that their data inputs and interactions with the Platform comply with legal and institutional policies.
Go-Liberty may occasionally need to suspend access to the Platform for maintenance, upgrades, or other technical reasons. While we strive to minimise disruption, we cannot guarantee ongoing availability or uninterrupted access.
To the maximum extent permitted by applicable law, Go-Liberty and its affiliated entities shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your access to, use of, or inability to access or use the Platform.
In no event shall Go-Liberty’s total aggregate liability for all claims arising from or related to the use of the Platform exceed the total amount paid by the Institution (or on your behalf) for the Services in the six (6) months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain types of damages. In such cases, Go-Liberty’s liability shall be limited to the maximum extent permitted by applicable law.
The limitations in this Section form an essential basis of the agreement between you and Go-Liberty and shall apply even if any limited remedy fails of its essential purpose.
You agree to indemnify, defend, and hold harmless Go-Liberty Pty Ltd, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees and costs) arising out of or related to:
Go-Liberty reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate fully with our defense.
Go-Liberty reserves the right to update, revise, or otherwise modify these Terms at any time to reflect changes in our services, legal requirements, or business practices. Any changes will become effective upon posting the updated version on the Platform, unless a different date is specified.
We will indicate the effective date of the most recent version at the top of this document. Where material changes are made, we may, but are not obligated to, notify you through the Platform or by email using the contact information associated with your account.
Your continued use of the Platform after the revised Terms become effective constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to ensure you understand your rights and responsibilities.
These Terms shall be governed by the laws of Queensland, Australia. Any disputes arising under or in connection with these Terms shall be resolved by the courts of Queensland, unless otherwise required by applicable law.
Go-Liberty Pty Ltd
10a Cavendish Street, Pimlico 4814
Queensland, Australia
P.O. Box 477, Aitkenvale BC 4814
Queensland, Australia
Email: policy@go-liberty.com